Aetna Associate HR Operations Specia in Hartford, Connecticut

Req ID: 43834BR

POSITION SUMMARY

Responsible for the timely and accurate processing of HR transactions, HR record management activities. Analyze and resolve complex

HR Operations issues from employees, managers, and Human Resource professionals.

Fundamental Components:

Working in a centralized Human Resources department in a production based environment completing various daily tasks and assignments as well as Ad Hoc projects.

Process transactions for Human Resource which requires analyzing, calculating and entering data in HR system (UltiPro).

Prioritize workload based on internal operational, regulatory, and processing deadlines

Analyze and resolve HR related issues for employees, managers and Human Resources professionals

Effectively communicate to customers concerning processing requests

Communicate complex issues and coordinate activity with various internal constituents to ensure appropriate

processing

Actively participate in continuous improvement efforts, which may include: projects; service improvements; building

teamwork; cross-training and fostering professionalism

Responsible for researching inquiries and processing requests from current and former employee regarding record and document retrieval and reissuing.

Accountable for retrieval and completion of personnel file requests across the enterprise including assisting legal department and HIPAA Litigation Support in responding to subpoenas and inquiries from government agencies.

BACKGROUND/EXPERIENCE desired:

Prior office/administrative experience in fast paced production oriented environment.

Ability to multi-task and prioritized based on current and anticipated workload.

Familiarity with Human Resources policies, procedures, and practices desired.

EDUCATION

The highest level of education desired for candidates in this position is a Associate's degree or equivalent experience.

FUNCTIONAL EXPERIENCES

Functional - Human Resources/Customer service/help line/1-3 Years

DESIRED SKILLS

Service/Demonstrating Service Discipline/FOUNDATION

ADDITIONAL JOB INFORMATION

Entry level HR position, with exposure to various aspects of human resources. Opportunity to apply previous experience in a fast paced, team oriented, professional, continuous improvement environment.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Human Resources